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quality assurance manager

  • Manufacturing
  • Stoke on Trent
  • DOE
  • Permanent
  • Full Time
  • 25 Jun 2018
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Our site in Stoke-on-Trent, Staffordshire, is home to our Distribution Services business stream as well as our company Support Centre comprising of Marketing, Finance, HR, IT, Procurement and Quality functions. Following a restructure in our QA function, we now have a fantastic vacancy for a professional to join our first-class business as Quality Assurance Manager.

This Quality Assurance Manager position is based in Stoke with a requirement for the person to travel to supplier sites within the UK and Europe.

What can we do for you?

As a Company, we pride ourselves on our values of Respect, Responsibility and Excellence and this is reflected in our overall package to our employees.

* Salary between £28,000 and £35,000 depending on experience.
* Car allowance / Car
* Bonus potential
* Life assurance
* Generous pension contributions of up to 10% of your salary
* Exclusive access to a discount and cashback scheme giving you the opportunity to save money from hundreds of retailers and services throughout the UK
* Childcare voucher scheme

SCA is a family friendly organisation and appreciates working and having a family comes in hand in hand, as such we welcome flexible working and are open to discussing requirements during the recruitment process.

What 'wood' I be doing?

Our customers deal with the end users of our products and so their focus is on the quality of products we deliver to them. We pride ourselves on good quality products, some of which we grow from seedling to door frame (!) and some which we buy from 3rd party suppliers.

Our products are manufactured on site and brought in from all over the world, and so it is imperative that at every stage of the supply chain process. It is the role of the Quality Assurance Manager to coordinate and manage all checks from start to finish! Reporting into the Head of Quality, you will be fully supported in creating and achieving the Quality Assurance plans. You will have lots of autonomy and will have a newly created QC team who you can manage and develop to your requirements.

You will have full responsibility for quality assurance with 3rd party suppliers and we expect you to be able to develop standards with them as well as compile non-conformance reports (particularly ensuring these are followed up). Other responsibilities will include:

* Designing and implementing a complete Vendor Rating Scheme for 3rd party suppliers.
* Support and develop the quality control personnel in the identification and resolution of supplier quality issues.
* Raising, logging and tracking supplier claims through to completion.
* Working with the Procurement function to identify opportunities for product improvement.
* Ensuring all specifications are document controlled and reflect current standards.
* Encouraging discussion with suppliers to achieve improvements to specifications.

You will also be responsible for the independent quality inspections, taking full ownership of coordinating and managing external inspections (and the results) from start to finish. This will include developing and implementing corrective action plans and liaising with the relevant functions such as production and procurement.

It goes without saying that you will assist the wider QA function with all accreditations and legislative requirements (ISO9001, ISO14001, FSC / PEFC) but you will also ensure supplier accreditations are up to date and compliant too.

You will also be expected to produce high quality reports and documents using Microsoft packages that truly influence our business.

What 'wood' I be like?

With over 300 unique employees, 25 eager managers and 4 very different sites, you will be a confident and assertive leader who can join together good practices and implement a consistent and standardised approach to the management of Quality throughout our supply chain.

Whilst we are not picky on you having a BSI qualifica

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