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project consultant team leader

  • IT
  • Tamworth
  • £35000 - £40000 per annum
  • Permanent
  • Full Time
  • 06 Jun 2018
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Project Consultant Team Leader

Project Management / Consultancy / Team Lead / Management / Software Implementation / Permanent / Tamworth / Staffordshire

Award winning, rapidly growing software house in Tamworth, Staffordshire is looking for a Project Consultant Team Leader to join their Implementation Team.

The Project Consultant Team Leader is a newly created role and you will be responsible for a specific set of clients; alongside your team you will own the technical and service relationship to ensure the greatest possible implementation is achieved.

Key responsibilities:
*Organisation and co-ordination of the day to day workload management of a team of Implementation Consultants to deliver the highest standards to customers.
*Achieve implementations and drive customer satisfaction whilst monitoring the overall customer experience
*Challenge processes and systems to ensure that they are optimised for internal and external satisfaction.
*Support, coach, mentor, train and develop your implementation team
*Communicate internally regarding implementation aspects and assist with monthly reporting tasks
*To understand the customer's system requirements to enable systems to be configured and implemented.
*Actively carrying out the majority of a system implementation and configuration on customer sites.
*Training users (both super users and day to day system users) in the product as it has been configured for them.
*To ensure that projects are delivered to time, budget and quality.
*Track and report project costs and time spent, highlighting deviations from agreed tolerance.
*To develop realistic and achievable project plans in line with requirements, available Customer Project resource and complexity of the project.
*To proactively manage projects on a day-to-day basis. Including consistent professional communications to a variety of levels of business stakeholders.

Key skills and experience required:
*Experience in delivering consultancy or system configuration.
*Experience in delivering end user system training.
*Experience in customer business process analysis and requirements gathering
*Experience in the delivery of client facing mid to large (£50-500k, 6 - 18 month) complex projects.
*Competent with project planning using Microsoft Project.
*Excellent client facing skills and experience to ensure relationships are kept strong.
*The ability to have a strong impact and influence key decisions and decision makers.
*Experience of change management, both internally and externally.
*Prince2 Certified.
*Have a full clean driving license.

In return for your skills my client is looking to pay a salary of £35,000 - £40,000 plus a company car and an excellent benefits package. This role is based out of the Tamworth, Staffordshire office but will involve travel to sites.

Pleas apply ASAP to be considered!

Project Management / Consultancy / Team Lead / Management / Software Implementation / Permanent / Tamworth / Staffordshire

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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